City of Sanctuary

Hate crime

Hate Crime Helpline

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Helpline Poster

Following meetings with refugees in the city about the rising levels of hate crime we set up a ‘Hate Crime Helpline’. Staffed by trained refugees and other migrants it opened on May 10th 2010

It is open:

Monday, Wednesday and Sunday (5pm -8pm)
Tuesday, Thursday, Friday and Saturday (10am–1pm)

The telephone number is 0808-800-0051 and is free from both land lines and mobiles. There is also a website www.hatecrimehelpline.org and it is on facebook

Ibrahim, one of the volunteers said, “I was so pleased that we were there to help the man I spoke with this morning. He had suffered a terrible ordeal and this was the third attack at his home. His wife has gone to stay with a friend and is frightened of coming back”.

As well as taking calls, the volunteers also go out into the community to talk about hate crime and what can be done. We are currently doing special events at the university and the colleges and the local ESOL classes.